In compliance with WARSAW Convention of 1929, the Chicago Convention of December, 1944, and the provisions of the Montreal Convention of 1999, which deal with aspects related to passenger rights and the transport of merchandise within the context of civil air transport, there are a certain number of rights concerning passengers and their luggage; especially the right to information, the right to assistance, the right to travel under the same conditions for those who are handicapped, the right to complain or lodge a complaint, etc. However, the application of these provisions differs from one company to another. For further information, travelers are invited to speak with their company.